Image & Video APIs

Why was my uploaded image truncated?

Last updated: Jan-09-2026

When uploading an image from a remote server, the success of the request depends on the remote server's availability and stability.

In some cases, the remote server may stop the connection in the middle of the download/upload, and therefore, the image will be truncated.

It is possible to configure your account to return an additional attribute named "IsCorrupt" when passing "image_metadata" => true in your upload request; however, this feature is only available for jpegs.

If an image wasn't fully uploaded, the system will detect it as corrupt, and the returned attribute value will be set to true.

If you're experiencing this issue and would like to add the corrupted image indicator to your upload response, please contact support.

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