How do I upgrade or downgrade my Cloudinary account?

You can see your current usage and breakdowns in the Dashboard page of your console.

If your usage is approaching the upper limits of any self-service plan, you can upgrade to a new plan to ensure you can continue to take full advantage of all Cloudinary features.

You can also downgrade to a lower plan if necessary.

Besides more credits, what else does upgrading provide?

Even if you haven't yet exceeded your quota for your current plan, you might want to upgrade if:

• You want to use the paid tier of one or more add-ons, which offer additional functionality like AI-based content moderation, object detection and auto-tagging to name a few.
• You want to add more users or more product environments.
• You want larger usage limits, such as Admin API rate limits, upload file size limits, etc.
  • You can see the default limits for different plans on the Compare Plans page.
  • You can see the specific usage limits defined for your account on the right side of the Account page in your Console Settings.
  • You can also programmatically retrieve the max limits and the current monthly usage of the allowances described above, including add-ons, with the usage method of the Admin API.
• You need an expedited or more personal customer support SLA (service-level agreement).
• You want to use one of Cloudinary's premium features, such as:
  • EU- or AP-based data centers
  • Private CDNs and custom delivery hostnames (CNAME)
  • Token-based access control
  • SAML/SSO login or provisioning
  • AI-based (Tier 2) search API features
  • Multi-CDN

These are just some of the benefits of Cloudinary's paid plans. For complete details, see Cloudinary pricing and Billing and plans.

What's the process to upgrade or downgrade?

• To upgrade (or downgrade) to another self-service plan, open the Accounts page of the Console Settings, choose the Change plan option and follow the inline instructions. Changing your plan takes only a minute. Learn more about managing your plan.
• To upgrade to an Enterprise plan, contact our Enterprise support and sales team.
• For questions about upgrading (or downgrading) to any plan, contact Cloudinary support.
• To downgrade from an Enterprise plan, contact your CSM.